![]() I couldn't find the answer I'm looking for here, what do I do now? Jeffree always announces his current re-stocks on his social media. When will my favorite Star Lounge product be back in stock? If you don't see the email in your inbox try checking your spam folder or add to your safe sender’s list. Please allow between 1-3 Business Days for your tracking number to update once you receive your tracking number by email. Our customer service agents only have as much information as can be seen by you through your tracking number. USPS Priority Mail International: 5-10 Business Days ($100 worth of insurance included)įedEx Ground: 3-10 Business Days (Only available in Canada, $100 worth of insurance included)įedEx International Priority: 1-5 Business Days ($100 worth of insurance included)Īny inquiries regarding the exact location of your package should be made to the carrier directly. USPS First Class International: 7-15 Business Days (no insurance included) INTERNATIONAL (Does NOT account for time spent at customs, border inspection facilities, etc): Please note that this time frame is an estimate and not a guarantee.įedEx Ground: 3-5 Business Days ($100 worth of insurance included)įedEx 2 Day: 2 Business Days (Guaranteed transit time, $100 worth of insurance included) Whether your parcel is a domestic (USA) or international (everywhere else) shipmentĮSTIMATED transit times are as follows.Transit times will vary based upon a few different conditions, including but not limited to: *NOTE: These timelines do not apply during restocks, new releases & special promotions. Please refer to your order confirmation email for specific shipping details!ĭue to a reduced warehouse operating capacity per state rules, please allow up to 12 business days from date of purchase to receive a status update. Orders will ship 2-4 business day after you order. PST, excluding weekends and major USA holidays. Our hours of operation for shipping are Monday through Friday, 8 a.m. All shipping fees we require will be clearly shown to you alongside the service and estimated transit time upon checkout. We ARE NOT RESPONSIBLE for ANY fees required by customs for any reason. In the event you no longer have access to this account or it is no longer active, we will then process your refund in the form of a check mailed to the address in your customer profile which can take 4-6 weeks to process. Original shipping charges are nonrefundable.Īll shipping rates will vary depending on a few different factors, some of which include: We can only issue a refund to the original form of payment used at the point of purchase. Please note that your banking institution may require additional time to process and post this transaction to your account once they have received the information from us (typically 3-5 business days). You will be notified via email at the email address listed on your account when your order was placed. Please allow 5-7 business days from when the item is delivered for your returned order to be processed. No exchanges at this time! Include your order number on the outside of the package! Star Lounge We hope you love your purchases, but if for any reason you do need to return something to us, send your item back within 14 days of receiving the product to the address below.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |